1. Overview
NorthFork Digital is a marketing and AI automation business in Castle Rock, Washington. This policy covers information collected through this website and while providing services.
The rest of this page is the longer version of one promise: we collect only what we need to do the work, and we never sell it.
2. Information We Collect
We collect only what is needed to respond to you and deliver services:
- Contact form data: name, phone number, business name, and your message
- Email and call records created when you contact us
- Basic website analytics, like pages visited and general location, if analytics tools are installed
- Business information you share during audits and projects, such as your Google listing details
- Billing details needed to invoice you, processed by our payment provider rather than stored by us
3. How We Use Information
That information gets used to:
- Reply to you and deliver the audit or service you asked for
- Run the systems you hire us to run, like follow-up automations
- Send invoices and keep required business records
- Improve this site and our services based on what people actually use
- Send service-related messages; marketing messages go out only with your consent
6. Calls, Texts, and Email
If you give us your phone number, here is how texting works:
- You only get texts you consented to, like replies to your inquiry and appointment messages
- Message frequency varies, and message and data rates may apply
- Reply STOP to opt out at any time, or HELP for help
- We never sell or share your phone number or SMS opt-in with third parties or affiliates for their own marketing
7. Data Security and Retention
We use reasonable, industry-standard safeguards: encrypted connections, access controls, and reputable providers. No system is perfect, but your information is not sitting in a spreadsheet on an unlocked desktop.
We keep information as long as needed to serve you and meet legal record requirements, then delete it. Ask us to delete your data and we will, unless a law says we must keep a record.
8. Your Choices and Requests
You can always:
- Ask what information we hold about you
- Ask us to correct or delete it
- Opt out of marketing messages while keeping service messages
9. Children’s Privacy
This site and our services are for businesses and adults. We do not knowingly collect information from anyone under 13, and if it happens we delete it.
10. Changes to This Policy
If this policy changes, the date at the top changes with it, and meaningful changes get called out plainly rather than buried.
11. Contact Us
Questions about privacy or your data? Contact NorthFork Digital in Castle Rock, WA by email or phone and the founder will answer.
NorthFork Digital
Castle Rock, WA 98611
contact@northforkdm.com
(360) 835-6993